Christmas gifts purchased from 1 November 2023 can be returned until 15 January 2024 regardless of the date of purchase! So no unnecessary worries and hooray for gift shopping. We'll keep warm anyone...
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Carrier |
Price of service |
|
Transport is arranged individually |
10 € |
EU – for orders to other EU countries, transport is arranged individually and charged as 10 Euro, if it's a standard package. The goods are dispatched after payment of the invoice in Euro, which is e-mailed to you.
Czech Republic – within the Czech Republic, we offer you the option of using the services of Czech Post and the company PPL. The goods are dispatched by the following working day, and payment is made to the carrier.
Slovakia – for deliveries to Slovakia, we only use the carrier PPL! The goods are dispatched by the following working day, and payment is made to the carrier. Payment is made in Euro.
PLEASE NOTE! FOR ORDERS TO SLOVAKIA, WE ONLY SEND PACKAGES VIA THE CARRIER PPL! PAYMENT IN EURO!
|
Carrier |
Price of service |
Free transport |
|
Czech Post |
160 CZK |
none |
|
GLS package |
120 CZK |
Over 500 CZK (approx. 20 Eur, converted) |
|
Carrier |
Price of service |
Free transport |
|
GLS package |
120 CZK |
Over 500 CZK (approx. 20 Eur, converted) |
PLEASE NOTE! FOR ORDERS OVER 500 CZK(approx. 20 Eur, converted), TRANSPORT WITHIN THE CZECH REPUBLIC AND SLOVAKIA IS FREE!
Czech Post delivers the package directly to the address you choose, usually within two days after the parcel is posted. If the deliveryman misses you, they'll leave a docket in your mailbox and the parcel will be held in your delivery post office (you will find the contact details on the docket). The parcel will be held there for you for 7 calendar days, before it is sent back to us. However, you can ask the post office for a repeat delivery of the parcel on a certain day, or an extension of the storage period.
You can find more detailed information on the Czech Post website, in the Services section.
GLS delivers goods up to a weight of 50 kg, on weekdays, from 8.00 am to 6.00 pm. If the driver misses you on the first delivery attempt, they'll leave a notification in your mailbox and deliver the parcel to you the following working day. An advantage of the GLS services is a phone-call regarding the arrangement of the delivery, or alternatively an SMS, in which the driver will notify you of the expected delivery date in advance.
You can pay the GLS driver in cash or by card.
